Survey: 48% of US HR use AI in payroll, 65% reported a payroll error last year
Key points
- Payroll is the HR function with the highest AI adoption, at 48% (isolved survey of 1,005 US HR decision-makers)
- 65% reported a payroll error in the past year; the survey does not show AI caused them
- PayrollOrg survey: 46% uncomfortable with AI in payroll, 25% comfortable, and 71% said human oversight would raise trust
An October 2026 isolved survey of 1,005 US HR decision-makers found payroll led HR AI adoption at 48%, while 65% reported a payroll error in the past year. The survey does not show AI caused those errors. In PayrollOrg's September 2026 survey, 46% were uncomfortable with AI in payroll versus 25% comfortable, and 71% said human oversight would raise trust.
Original report: View source ↗Edited with AI assistance. Facts are based on official sources and original reports. For information only; not legal, immigration or insurance advice.