Latch report: AI projects fall short mostly due to missing context, few blame technology
Key points
- 27% cited inaccurate, incomplete or unavailable information
- 17% said systems didn't understand how work is done; 13% pointed to integration gaps
- Only 22% said written instructions fully match actual work
A Latch report found respondents rarely blame insufficient AI capability when projects fall short. 27% cited inaccurate, incomplete or unavailable information, 17% said systems didn't understand how work is done, and 13% pointed to integration gaps with existing business systems. The three together account for 57%. 29% of executives and employees said just 26–50% of recurring work is well documented enough to hand over, and only 22% said written instructions fully match actual work.
Original report: Human Resources Director ↗AI-assisted brief; may contain inaccuracies. Rely on the original reports and official documents.