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Nov 13, 202606:23 (PT)

Microsoft outage enters second day: HR teams urged to keep staff informed, scheduled and paid

Key points

  • The Microsoft outage began Thursday and stretched into a second day, disrupting email, calendars and some Teams features
  • Microsoft said server problems, not a cyberattack, were the cause; the outage began at 11:17 a.m. Eastern Time, centered on Exchange Online
  • Experts advise HR teams to set up one clear backup channel

A Microsoft outage that began Thursday stretched into a second day, disrupting email, calendars and some Teams features for employers in dozens of countries. Microsoft said server problems, not a cyberattack, were the cause. The outage began at 11:17 a.m. Eastern Time and centered on Exchange Online.

Experts advise HR teams to set up one clear backup channel.

What employers should do

  1. Set up one clear backup communication channel for staff
Original report: Human Resources Director ↗AI-assisted brief; may contain inaccuracies. Rely on the original reports and official documents.