SHRM survey: Employer AI benefits tool subscriptions rise from 16% in 2025 to 33% in 2026
Key points
- SHRM's survey found employer AI tool subscriptions rose from 16% in 2025 to 33% in 2026, its largest one-year increase
- A WTW survey of 312 employers found 20% are operationalizing AI in benefits and 72% plan to within two years
- Gallagher's Robby White said governance, data quality and trust are now the focus
SHRM's 2026 Employee Benefits Survey found employer AI tool subscriptions rose from 16% in 2025 to 33% in 2026, its largest one-year increase. A WTW survey of 312 employers covering about 4.6 million US employees found 20% are operationalizing AI in benefits and 72% plan to within two years. Gallagher's Robby White said governance, data quality and trust are now the focus.
Original report: Human Resources Director ↗Edited with AI assistance. Facts are based on official sources and original reports. For information only; not legal, immigration or insurance advice.