Novant Health payroll deposit delay hits thousands of employees after switch to new vendor
Key points
- Thousands of employees had pay deposits delayed by a technical issue, per emails shared with WECT
- The issue arose after a switch to a new payroll distribution vendor in October
- The company says it will reimburse overdraft, late or returned-payment fees; deposit timing varies by bank
A technical issue delayed pay deposits for thousands of Novant Health employees, according to emails shared with WECT. A spokesperson said the issue arose after a switch to a new payroll distribution vendor in October. The system will reimburse overdraft, late or returned-payment fees. An email attributed to a regional president said deposit timing may vary by bank.
What employers should do
- Verify payroll timelines and notify employees in advance when changing payroll vendors
- Set up a reimbursement process for fees caused by payment delays
Original report: WECT ↗Edited with AI assistance. Facts are based on official sources and original reports. For information only; not legal, immigration or insurance advice.