Shopify SaaS赛道 (Tech行业)，Start-up，招聘HR Generallist（当前阶段重心是能独立handle Compliance、Payroll、Benefits、Recruiting；总部Policy落地、员工关系、文化沟通是其次）


Candidates must have legal authorization to work in the U.S. at the time of hire. We are not able to provide visa sponsorship at this time.

Location: Remote (initially) — Cary, North Carolina (future hybrid/on-site)

We currently have an office in Los Angeles, CA, and are planning to establish a presence in North Carolina. This role will begin remotely, with the possibility of moving to a hybrid or on-site arrangement once our North Carolina office location is finalized.

About Us

Channelwill is a fast-growing SaaS company with teams across multiple regions. We have established our U.S. office in Pasadena, CA. earlier this year, currently a small but growing team, as part of our global expansion.

We are dedicated to helping eCommerce merchants deliver exceptional post-purchase and retention experiences. With 100,000+ merchants served globally and a strong footprint in the Shopify ecosystem, we provide solutions that span order tracking, shipping protection, returns, reviews and loyalty.

Here, we value openness, collaboration, and a growth mindset, and we are looking for talented individuals who are eager to grow with us—especially those excited to help shape and grow our new office.

www.cwill.com

Position Overview

We are looking for a hands-on Senior HR Generalist to support our newly established U.S. office. This role’s core focus is independently managing Compliance, Payroll, Benefits, and Recruiting, while also assisting with implementing HQ policies, employee relations, and fostering cross-cultural communication. Candidates should have 4 years of U.S. HR experience, ideally with a background in SaaS, tech companies, or startups.

l 定位：核心是能独立handle Compliance、Payroll、Benefits、Recruiting；总部Policy落地、员工关系、文化沟通是其次

l 经验要求：4 年美国本地 HR 工作经验，SaaS / 科技企业 / Startup 经验优先

Key Responsibilities

1. HR Compliance & Labor Law

Ensure U.S. employment practices comply with federal and state laws (FLSA, EEO, ADA, FMLA, CA law, etc.).
Manage employee classification (Exempt/Non-Exempt, W-2/1099) and payroll compliance.

2. Payroll & Benefits

Manage payroll and benefits through platforms like Gusto, ADP, Deel.
Oversee health insurance, PTO, retirement plans (401k/CalSavers), and other employee benefits.

3. Recruitment & Onboarding

Lead U.S. recruitment for Marketing, Sales, Engineering roles.
Ensure job postings, offers, and onboarding documents meet compliance requirements.

4. Vendor & Partner Management

Coordinate with payroll/EOR/HRIS providers, benefit vendors, recruiters, law firms, and regulatory bodies.

5. Employee Relations & Culture

Handle employee inquiries, conflicts, and performance feedback.
Localize HQ HR policies and promote cross-cultural communication between U.S. and China teams.
Qualifications

1. Education & Experience

· Bachelor’s degree in Human Resources, Labor Relations, Business Administration, or related field preferred.
· 4 years of U.S. HR experience, focusing on compliance and core HR functions (Payroll, Benefits, Recruiting).
· Experience in SaaS / tech companies or startups preferred.

2. Knowledge & Expertise

· Familiar with U.S. federal & multi-state labor laws (California & North Carolina required; other key states such as New Jersey, New York, Texas are a plus).
· Knowledge of U.S. compensation & benefits systems (health insurance, 401k, PTO).
· Understand Exempt/Non-Exempt classifications and union environments.
· Hands-on experience with HRIS / payroll systems (Gusto, Rippling, Deel, or ADP).

3. Skills | 技能

· Bilingual communication (English & Chinese) to coordinate with China HQ and U.S. team.
· Strong compliance risk awareness.
· Recruiting and employee relations skills.
· Cross-cultural communication to align HQ policies with local practices.

4. Certifications (Optional)

SHRM or HRCI (PHR/SPHR) certification.
Familiarity with immigration/visa processes (H-1B, OPT, CPT) is a plus.

职位名称：美国销售代表 – 户外、园林、节日及日用百货产品

公司简介：我们是一家领先的制造商和出口商，专注于户外产品、园林用品、节日装饰和日用百货等产品。我们的产品通过零售商、分销商、电子商务卖家和连锁店在全球范围内销售。我们正在寻找一位位于美国的自我驱动型销售代表，以扩大我们在北美市场的份额。

工作职责：
开发户外、园林、家居、节日和日用百货领域的新客户
维护和拓展与分销商、进口商、连锁店和零售买家的关系
向本地客户展示我们的产品；进行产品介绍、报价和谈判
收集市场情报：竞争对手、定价、季节性趋势
独立工作，定期与中国总部沟通、汇报
根据公司安排参加本地的展会（如 NHS、IHA、IGC、亚特兰大礼品展等）

任职要求：
5年以上户外、园林、季节性产品、家居用品或日用百货类销售经验
熟悉美国零售和批发渠道，拥有客户资源优先（如分销商、零售商、礼品店等）
出色的谈判与沟通能力
自我激励、可靠，注重结果导向

雇佣方式：合同制（1099），结果导向

薪资待遇：基本工资（按客户资源情况协商）+ 有竞争力的佣金

工作地点：美国

岗位概述：
负责公司美国区域的人力资源全盘工作，仓库现场的人力管理与支持；后续将负责管理覆盖 3–4 个州的仓库分公司。

主要职责
1、负责北美各州海外仓点及办公室的团队组建工作（含外劳团队的组建），包括招聘渠道的拓展，招聘全周期的管理和推进工作。
2、负责搭建并管理各地合规的HR体系的各项制度、流程。包括员工手册、员工日程管理机制、绩效考核、薪酬、培训体系等。
3、负责员工关系管理，包括人员入职、调动、离职等相关的日常工作，避免员工关系风险产生。
4、负责员工考勤管理、薪酬核算和发放工作。
5、配合仓库管理者进行现场人力工作的支持及人员管理工作。
6、协助仓库管理者进行仓库内各项培训课程的搭建，包括通用课程、业务SOP培训、及安全合规培训等。
7、负责北美各州海外仓点及办公室的人力管理、支持、执行落地工作，以及各仓点人力行政人员管理。

任职要求
1、人力资源、工商管理相关专业本科以上学历。
2、5 年及以上 HR 经验，其中至少 2 年海外仓经验优先。
3、精通美国劳动法及各州劳动法规，具备员工关系、绩效管理、组织设计与培训体系搭建的实操能力。
4、具备领导力、变更管理能力与良好的跨部门沟通协调能力。
5、英语流利，可接受不定期短途出差（覆盖预计的 3–4 个州仓库及办公室）。
6、在美合法工作身份。

Workplace & People Ops Specialist（办公与人力运营）Part-time

该岗位负责支持美图 Palo Alto 办公室的日常运营与员工体验，协助新员工入职、办公环境管理及中美团队沟通，是连接美国团队与中国总部的重要支持角色。要求中英文双语，熟悉中美职场文化，可到岗办公。

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